Privacy Policy

Introduction

At Fluffold, your privacy is of utmost importance to us. This policy explains what information we collect from you, how we use it and your rights in relation to it. This policy is effective as of 08/01/2023 and may be updated periodically, so be sure to check back often.

Data We Collect

1. Anonymous Data: We collect electronic anonymous data such as the browser you use, your device type, your location, your IP address, and the pages you visit on our site. We use this data to improve our website. This information is shared with third parties for website optimization but it will not personally identify you.

2. Cookies and Tracking Links: Cookies, small electronic files stored on your computer, are used on our site to enhance your browsing experience. You can disable them in your browser settings, but this may limit website functionality. We also use third-party tracking links to measure clicks or process affiliate commissions.

3. Personal Information: When you opt-in for our offers or make a purchase, we collect personally identifying information such as your name, email address, contact information, and billing address. This information is used for delivering requested content and will not be shared, rented, or sold to third parties.

How We Use Your Information

We use your personal information to provide the services you requested, send you updates about our site, address technical issues, enforce legal rights, or comply with legal requirements. In case of a business or website transfer, your data will also be transferred.

Security Measures

We take your data’s security seriously and employ reasonable measures to protect it. However, no internet-based storage or transmission method is completely secure. By using our site, you agree to not hold us liable for any unauthorized data access or inadvertent disclosure.

Opting Out

You can opt-out of our communications anytime by using the unsubscribe feature in our emails or by contacting support@fluffold.com.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect information from children under this age. By using our site, you confirm that you are over 18 and can legally agree to our terms.

Comments and Media

If you leave comments, we collect data shown in the comments form, your IP address, and browser user agent string for spam detection. If you upload images, avoid including location data (EXIF GPS) in them as visitors can download and extract this information.

Embedded Content

Our site may include embedded content from other websites. These websites may collect data, use cookies, or track your interaction with the embedded content.

Data Retention and Your Rights

We retain data like comments and its metadata indefinitely. For registered users, we store provided personal information in their user profile. You can request an exported file of your personal data or its erasure, except for data we need for administrative, legal, or security purposes.

Store Data Collection

During your store visit, we track product views, location, IP address, browser type, and shipping address for improving our services and complying with legal obligations. We store your order information, name, email, and addresses for tax and accounting purposes. Our team members have access to this information for fulfilling orders, processing refunds, and supporting you. We share information with third parties that help us with our store services.

Third Parties and Payments

We accept payments through PayPal. Some of your data will be passed to PayPal for processing payments. Please see the PayPal Privacy Policy for more details.

For further information about our privacy practices, feel free to contact us.